Payments & Conditions of Use

Shop Policies

Shipping and processing time:

The time we need to prepare an order for shipping varies, for details, please see individual items.

Estimated shipping times once we confirmed the production of your Metayantra device is ready:

Germany: 2-5 business days

Europe: 5-7 business days

Canary Islands: 16-21 days

We’ll do our best to meet these shipping estimates, but cannot guarantee them. Delivery time will depend on the shipping method you choose.

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.

We are not responsible for delays due to customs. But we will be tracking your shipment until you confirm that you have received them.

 

PAYMENT OPTIONS

Our primary collection method is PayPal.
Payment options “on delivery” or “product pick-up” (Option valid only in some cities in NRW): please send us an email to orgonitastore@gmail.com with the title “Payment Authorization on delivery” mentioning the desired delivery address and the items you desire to buy and we will confirm you if this option is available in your area.

 

RETURNS & EXCHANGES

We gladly accept exchanges:

Contact us within: 14 days of delivery

and ship items back within: 21 days of delivery.

 

We do not accept returns or cancellations, but please contact us if you have any problem with your order, we will find a solution, we are always reachable and open to solutions.

Our devices cannot be returned or exchanged due to the nature of these items and components, unless they arrive damaged or defective.

We do not accept returns on Custom or personalized orders

 

Conditions of return:

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Personalized orders:

We can work on a device that suits your wishes and needs, just send us an E-Mail to orgonitastore@gmail.com and we will be pleased to design something special for you.

 

Sizing details

Each listing has the information about the size of the device, almost all of them can be done bigger or smaller, if you need a specific dimension please let us know in your order details, we will send you a quotation.